While the technology is available to receive
"enhanced" 9-1-1 calls with cellular phones, the
location technology has still not been perfected.
Until then, follow these tips for using your cell
phone to dial "9-1-1".
1. Keep abreast of your location at all times.
Be prepared to give your location by address,
intersection, highway milepost marker, well
known landmark, or other descriptive information that can lead emergency crews to the scene.
2. Cell phone reception can be full of static, and sometimes calls are even dropped. If you
have a bad connection or lose connectivity during the call, call 9-1-1 again.
3. Cell phone transmissions can skip from tower to tower. You may not be connected to the
closest 9-1-1 Center when you call on your cell phone. Be prepared to give full directions,
including city and state to the 9-1-1 dispatcher. SCEC has frequently received cell phone calls
from travelers on Interstate 70 and other areas of the state.
4. Some cell phone calls are made from outdoors. Background noises such as wind or passing
traffic can hamper communications. Speak clear, calmly, and directly into the cell phone to make
communicating as efficient as possible.
"enhanced" 9-1-1 calls with cellular phones, the
location technology has still not been perfected.
Until then, follow these tips for using your cell
phone to dial "9-1-1".
1. Keep abreast of your location at all times.
Be prepared to give your location by address,
intersection, highway milepost marker, well
known landmark, or other descriptive information that can lead emergency crews to the scene.
2. Cell phone reception can be full of static, and sometimes calls are even dropped. If you
have a bad connection or lose connectivity during the call, call 9-1-1 again.
3. Cell phone transmissions can skip from tower to tower. You may not be connected to the
closest 9-1-1 Center when you call on your cell phone. Be prepared to give full directions,
including city and state to the 9-1-1 dispatcher. SCEC has frequently received cell phone calls
from travelers on Interstate 70 and other areas of the state.
4. Some cell phone calls are made from outdoors. Background noises such as wind or passing
traffic can hamper communications. Speak clear, calmly, and directly into the cell phone to make
communicating as efficient as possible.
Copyright 2009, Sumner County, Kansas
DISCLAIMER: Sumner County Emergency Communications makes every attempt to maintain this website with accurate information. At times however, the
information presented here may become temporarily out-dated. The user should always check with the source of the information before using it in any official
capacity. Neither Sumner County, Kansas nor Sumner County Emergency Communications are responsible for out-dated information or the content of links
outside of this site.
information presented here may become temporarily out-dated. The user should always check with the source of the information before using it in any official
capacity. Neither Sumner County, Kansas nor Sumner County Emergency Communications are responsible for out-dated information or the content of links
outside of this site.
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